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Do you want to beat other candidates to get your dream job? If so, this is exactly the right place you are looking for.

People often say “You never get a second chance to make a first impression.”

Let’s do it with your resume.

It is clear how vital the duty of professional receptionists is because there is a dedicated occasion to honor their occupation. They are the company’s face and voice, as well as its heart and soul. In the process of representing the firm, the receptionist plays an extremely essential role.

The confident figure of the receptionist is the first person an applicant, client, or customer sees. They create the first impression upon which people will judge the entire firm or organization’s actions.

Let’s look at how you can demonstrate that you can handle work of this kind. With a strong résumé, you can persuade HR managers of your hard skills, knowledge, and adaptability, all of which are necessary for this job.

What is a receptionist?

someone will answer this question as a person employed to greet telephone calls, visitors, patients or clients. A receptionist is a lot more than that; this position bears the weight of the entire firm. The success or failure of the company’s alliances with their commercial partners is determined by the receptionist’s morals.

Who is eligible to become a receptionist?

To work as a receptionist, you must have a high school graduation as a minimum requirement. Having a degree as an educational certification also permits you to work for a more competitive company. It is even more beneficial to choose a job like a receptionist to take the necessary steps to move forward in the field in which you are educated.

The most important thing is to be able to deal with any scenario with courtesy, helpfulness, and friendliness toward everyone.

How to write a receptionist resume?

Everything has become machine orientated as technology has progressed. As a result, some organizations are no longer hiring receptionists. Therefore, it is preferable to produce a resume that allows you to showcase your abilities to their best potential.

What is the ideal resume structure for a receptionist position?

There are various kinds of resumes. You should select the best format to stand out and catch your recruiter’s eye. It will make it easier for the hiring manager to determine whether you fit or not for this position.

Chronological, functional, combination are the three types of resumes. The chronological resume is the most appropriate for a receptionist position out of these three forms.

The chronological format is the most widely used. This format is chosen by people who are looking for a job in the same field where they have previously worked. In this format, your work experience should be listed in reverse chronological order, beginning with your most recent position.

However, if your job history is varied and you have a wide range of experience, a functional resume is the ideal option.

A chronological resume comprises the following information, which we shall go over in detail later.

    Contact information.

    Statement of purpose or summary

    Relevant skills.

    Professional experience.


    Additional information (i.e., certification and special interests, Hobbies, etc)

Contact information

In this section, we list your contact information, such as your phone number, email address, or other ways to contact you.

Objective or summary statement

Since the resume summary is the first thing people see and through which they get to know you better, you should include a little bit of your personality, a few of your talents, and a little bit of your job experience.

Example: A highly organized and pleasant receptionist with three years of successful experience interacting with people.

Relevant skills

The skills part of your resume is the most crucial. This profession is mostly focused on your interactions with clients, therefore, you should make a clear outline of your abilities. You should be able to reassure your clients that they are in good hands.

If you fail to impress your customers, or if you treat them badly, their perception of your firm will be shattered. It makes no difference if you have a degree or not; if you can’t interact with people effectively in this career, you will fail. Some people inherit these skills naturally, while others acquire them through learning.

The qualifications required for this job can be divided into two parts as soft skills and hard skills as below.

Top soft skills for a receptionist resume

  • Organizational skills
  • Prioritizing
  • Detail-oriented
  • Communication
  • Multi-tasking
  • Listening
  • Collaboration
  • Adaptability
  • Ability to work under pressure
  • Conflict resolution
  • Time Management

Top hard skills for a receptionist resume

  • Administrative skills
  • Phone etiquette
  • MS Office Suite
  • Typing 90 WPM
  • VOIP phone systems
  • Data entry
  • Scheduling
  • Planning
  • Digital & hard-copy filing
  • FAX machines
  • Photocopiers

Complete guide: How to list your skills on a resume

Professional experience

You might choose to answer in chronological order, describing your most recent role first. Alternatively, you may want to highlight noteworthy accomplishments, particularly if they are relevant to the desired position.

The majority of receptionists do not have a bachelor’s degree but previous work experience is a must. The chief officers should feel comfortable giving you the front desk, as this is the place where a lot of critical things happen. These tasks will be a piece of cake for an experienced receptionist.


Norton Rose Corp, Albany, NY | 2019 Dec / Present

  • Credited with providing a professional reception function.
  • Trained 3 new to business receptionists regarding general work procedures.
  • Resolved client service complaints with 99% positive feedback during the last 2 years.
  • Negotiated a plan to cut off front desk supplier expenses by 3000$ annually.

Related: How to properly list work experience on a resume


A college diploma is a minimum qualification required for the position of a receptionist; however, if you have a degree or a certificate in a business-related course, you will have a significant advantage. If you want to work for a top company, these qualifications could help you secure your job.

The most appropriate way to list your educational qualifications is, to begin with, the year, then

the institute and degree, and finally the location. If you have a college diploma, it is preferable not to mention it if you are a degree holder.

Bachelor of Arts in the English Language

Coral Springs University | 2016-2020

High School

Dalton High School Eureka C.A | 2012-2015


A receptionist must deal with a large number of people who may speak different languages. So Language fluency is an additional requirement for the position. It is a significant advantage to be fluent in at least two languages.

  • English- Fluent
  • Spanish- Casual Conversations
  • Chinese- Beginner

The format of a receptionist’s resume varies depending on the type of company for which you are applying for. Remember to use catchy words. You are just one step before getting your ideal job.

Let’s get started then!

Receptionist Resume Example (Text Version)

Tessa Smith


Seattle, WA


LinkedIn -


Well-organized, Efficient receptionist with 7 years of experience of handling a wide range of duties related to administrative and clerical tasks which includes preparing meetings, making travel plans, copying, faxing, and taking notes mainly. A pleasant personality with a good physical outlook and excellent interpersonal skills. Excellent computer applications knowledge e.g. MS office. Fluent in English and Spanish Languages, both spoken and written.

Work Experience


Receptionist/Administrative Assistant 2019 Jan / Present

STC Holdings , Tacoma,SEA

  • Achieved the title of Best Employee in 2020.
  • Accomplished a 90% customer satisfaction level based on the feedback forms for the year 2020.
  • Provided support to administration, which increased the efficiency by 40%.
  • Assisted in recruiting new receptionists for a new branch.

Receptionist 2015 Feb / 2018 Nov


  • Trained three new receptionists for a new branch.
  • Reduced the running costs of the reception desk by 50%
  • Implemented a new inventory management system to ensure the availability of raw materials.
  • Saved 10% of the annual budget in 2016 & 2017 by taking cost-effective measures

Front Office Admin 2012 Mar / 2015 Jan

Port City, Portland, OR

  • Reduced the company’s front desk expenses by $30000 per year.
  • Coordinated team events saving 4000$ per month.
  • Saved the company’s over expenditure by $2000 with a cost effective method.
  • Secured a three-year contract with a travel agency, which resulted in a 30% reduction in problems.

M.A in Political Science2018 Jan / 2020 May

Salford University, Florida, MIA

  • Related Coursework:contemporary political and social theories, Social Space of Politics, civil society and non-state sphere of politics.

B.A in international relations2010 Sep / 2013 Oct

Vanderbilt University’s Peabody College, Nashville, TN

  • Related Coursework: Diplomacy; Theory and Practice, Human Rights in IR, International Migration and International Security.
Hard Skills
  • System analysis
  • Bookkeeping
  • Fast typing
  • Database management
  • Microsoft Office
  • Filing
  • Scheduling and planning
  • Accounting
  • Information management
  • FAX machines
  • Photocopiers
Soft Skills
  • System analysis
  • Communication
  • Dependability
  • Organization
  • Flexibility
  • Interpersonal skills
  • Multitasking
  • professionalism
  • Business writing
  • Conflict resolution
  • Efficiency
  • Time management

Effective communication in globalized workplace.

Open Education Center

Microsoft Office Specialist (MOS) master.


Business English : Basics

British Council

Bookkeeping Basics

U.S. Career Institute